Privacy Policy

Privacy Policy

AlexaCars Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

  • Personal Information: Name, phone number, email address, driver’s license, and payment details.
  • Usage Data: IP address, browser type, access time, and pages visited.
  • Device Data: Device model, OS version, and mobile carrier.
  • Location Data: When you allow location services for better booking accuracy.

2. How We Use Your Information

  • To process and manage rental bookings.
  • To verify your identity and payment.
  • To send booking confirmations, updates, or promotional offers.
  • To improve our website and mobile app user experience.
  • To comply with legal obligations and protect against fraud.

3. Sharing of Information

  • We do not sell your personal data to third parties.
  • We may share information with trusted third-party service providers (e.g., payment gateways, analytics tools).
  • Information may be disclosed when required by law or legal process.

4. Data Security

We apply industry-standard encryption and security practices to protect your personal information against unauthorized access or disclosure. However, no digital platform is completely risk-free.

5. Cookies & Tracking Technologies

We use cookies and similar tools to improve user experience, analyze traffic, and offer tailored content. You can control cookie settings through your browser preferences.

6. Third-Party Links

Our platform may include links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

7. Children’s Privacy

AlexaCars does not knowingly collect personal data from individuals under the age of 18. If such data is discovered, it will be deleted immediately.

8. Your Rights

  • Right to access, correct, or delete your personal information.
  • Right to object to data processing or request restrictions.
  • Right to data portability (in a structured, commonly used format).

9. Policy Updates

We reserve the right to update this Privacy Policy as needed. Updates will be posted on this page with a new "Last Updated" date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us: